Ultratec, Inc. Connecting People with People for Over 20 Years


QA Icon

Frequently Asked Questions
about Instant Captioning(TM)

Q IconWhat is Instant Captioning?

A IconInstant Captioning is a new technology, currently under development, which will enable people who have difficulty hearing to receive live captions of what is being said during their conversations and interactions with others. Instant Captioning provides the user with written captions of everything the other person(s) in the conversation says, for the Instant Captioning user to read along.

Q IconHow does Instant Captioning work?

A IconTo get captions, the user presses a key on the Instant Captioning device  which dials the captioning service center. A specially-trained operator, or Captionist, at the center listens to the conversation through the Instant Captioning device's built-in microphone. The operator transcribes everything that the other party says into text, using extremely powerful, customized voice recognition technology. The text is then transmitted back to the user's Instant Captioning device over the telephone connection, appearing in the form of written captions on the device's screen. The transcription occurs at virtually real-time speed, enabling the written text to appear on the user's screen very closely to the speed at which it is spoken.

Q IconWhat equipment do I need?

A IconThe new Instant Captioning service is designed to work with a variety of devices, such as laptop or notebook computers, cellular phones with alphanumeric displays, or small hand-held captioning devices. The captions are displayed on the device's screen so the user can simply read the words while listening to what is spoken by the other party. Access to the Captioning Service is via a cellular connection or a standard telephone line. In all cases, special software and a user account number are necessary to access the service.

Q IconWhen will Instant Captioning be available?

A IconUltratec will be demonstrating Instant Captioning technology over the next several months in North America and in Great Britain, and consumer trials are already under way.

Q IconHow is Instant Captioning service going to be provided?

A IconInitially there will be a central service center which will provide the service.

As the demand grows, other service centers will come on-line. Service will be available through cellular and land-line telephone connections and some specialized Internet connections.

Q IconHow much will it cost?

A IconThe service will be offered on a per unit of time basis just like cellular or long distance telephone service. The schedule of rates has not yet been established. However, the Instant Captioning service is expected to be a cost effective alternative to stenographers, palantypists or sign language interpreters.

Q IconWhere can I find out more information?

A IconPlease visit this website for further information and the latest updates.
 
 

Ultratec Website | Instant Captioning Website

©2000 Ultratec, Inc.
All text and images are copyrighted and may not be used without
advance written permission from Ultratec, Inc.